We know your customers are hanging up on you instantly and you don’t know what’s wrong and now you’re looking for the best cold call opening line.
Underconfident, confused, and losing motivation to make your next call?
All your prospects receive an average of 8-10 sales calls in a day. They’ll disconnect 3/4th of the calls instantly
And others hang up as soon as they realize that you will try to sell them something.
This is a problem that is faced by every sales executive every day!
How can YOU be that one caller who makes them want to know more?
The answer lies here – Your introduction should make them say
Yes, go on, tell me about it!.”
A catchy, interesting, and captivating introduction can help you achieve this goal.
Because no matter how good of a salesman you are, you cannot convince somebody who has already disconnected your call!
Only a catchy introduction will make them curious to listen to you!
It will not close the sale for you but it will definitely make sure that they don’t disconnect the call after hearing your first line!
So, what to say at the beginning of a sales call?
Here is your guide to help you how to make the perfect intros, grab your customer’s attention, and make them stay and ultimately help you find your best sales call opening line and eventually grow your business.
To shuru karte hain
#1 “Hello, Main star health se Sumit bol raha hoon, kya aap insurance mein….”
So, stop there!
NEVER DO THIS!
Ye karoge to prospect to jayegahi, saath mien number bhi block kar dega aapka!
This is the biggest mistake that all untrained sales salespeople make.
This is why you need to learn:
Client Etiquette
This is the most crucial thing in an intro.
Asking if you are calling at the right time and respecting their space are the traits of a good sales professional.
Next is:
#2 “Hi, I am — from —, ummm, ahhh,”
And BOOM! Lost a good client again.
We know you are a little underconfident and completely exhausted.
But just a little bit of
Research before the call will reduce the number of rejections that you get!
Before you start the call analyze and have a proper mindset as to where your conversation is gonna go.
- Is it a follow-up to a warm lead?
- A general follow-up?
- Or a cold call with a new customer?
#3 “Kya meri Ayush ji se baat ho rahi h? sorry Ashish, sorry!”
….HEYYYY BHAGWAAAN!!!
Haha, we know you have made this mistake at least once in your calling career.
This is why
Customer Insight is a crucial part if you don’t want to mess up your introductions!!
Always properly recheck the name and details of the customer before dialling the number.
Be the existing data that you have on the customer and always aim to find out more so you know your customer inside out.
#4 “Hi this is Sumit from…”
Prospect: “Mere bacche ka 1st birthday h, main ye krlu pehle?”
Lo kardiya na disappoint aapne prospect ko
If you forgot this principle
“The Mood matters”,
to sab gadbad hai baba.
Try to guess the mindset of the customer with their tone.
Gauge if they say they are unavailable, Or if they are busy with something far more important!
It’s okay, kal call kar lena!
But never proceed because you just have to!
In fact, you can use this as an opportunity to tell something like
ok sir aap aaj enjoy karo main cal call back karta hun!
This shows that you understand and that you genuinely care instead of just trying to sell your stuff to this guy!
#5 “Hello Sir, This is Suresh”
Vs.
“Hello Sir, Good morning, I am Suresh from XYZ company, I hope this is a good time to talk…..”
Difference bahut hota hai!
Professional greetings improve your introduction from a 0 to at least a 5.
Any customer likes a polite and gentle start to any conversation!
A sweet greeting will not go unappreciated.
Unko starting se hi interested banana hai hai to ye karna kabhi mat bhoolna
#6 “Our product is the best for you”
Ya fir
“We know this is one of the core problems that exist in your company, and this is our product help you solve that problem”
Kuch samjhe aap?
We don’t have to sell just because hamara products exist karta h..
We have to sell kyon ki customer ke Pain Points ko address karta h.
If he doesn’t feel ki ‘Ha, ye actually me ek problem hai yaar’ then why would he be interested in buying your product or even listening to you further.
#7 “Ye hamara product hai, To kya aap ye khareedenge?”
Customer: “Ek min, aap kaun?”
Introduction me introduce hi nahi kiya to kya kiya bhaiya??
Never ever in your desperation to sell forget to Introduce yourself and your business. Kyuki agar vo tmhe jaante hi nai hai to call to cut hi karenge an….
#8 “Ha to sir………..”
Customer: “Just a second, Aapko mera number kaha se mila?”
Koi bhi insaan ye jaana chahega ki ye kon insaan mujhe call karrha ekdam se aur mera number kaha se mila isko yaar???
Har insaan ko apni privacy pyaari hoti hai!
You should never forget to mention Reference Contacts or Mutual Connections.
This automatically helps to improve your introduction because your customer knows you are a genuine person wanting to help them or their company.
Mutual connections will make sure that the prospect will want to know further.
Kyuki zaahir si baat hai, unka jaanne wala unko time waste nai krwana chahega.
Conclusion
To be the smartest salesperson you need to know ki aapke prospects kya sunna chahte hain.
With this article, you should have some tips & tricks, and a clear idea of the mistakes that you need to avoid while introducing yourself at the opening of your sales call! And also a clear idea about what should be your best sales call opening line.
Go ahead and apply these tricks to design your perfect sales calls introduction!
You just need to have a little patience and keep practising…
And soon enough you will be avoiding these mistakes and giving intros that compel all your prospects to at least listen to your offer.
Yes, you are going to get rejected a lot!
But that’s the nature of a sales job.
And for every ‘rejection’ you get to choose whether you want to turn it into an opportunity for learning, growing, and getting better at sales or an opportunity for blaming yourself!
Nothing in life comes easily!
But when you look back you will be proud of yourself for not giving up, for having that positivity and even after being drained out, turning that rejection into a closed deal with your hard work!!
Lastly, as Warren Buffet has said
Without passion, you don’t have energy, Without energy, you have nothing”.
Warren Buffet
So my dear friend, take breaks, have a cup of coffee, and GO GET THAT CLIENT!!!
Leave a Reply