This article is not for you if you are a gifted salesperson and you are doing extraordinarily well in your career (as you already know the best sales tools and techniques that work best).
But if you are working long hours and still not meeting your targets.
Facing one rejection after another from prospects!
While all your younger peers are doing better than you
Then I have good news for you –
You don’t need to be gifted or 10 years of experience to be successful in sales.
Your next promotion depends on only two things
- Your ability to sell.
- Using the right tools and techniques to sell better, close more prospects and bigger deals.
You don’t need magical powers but you definitely need to continuously improve and grow your skills in order to get these 2 things right:
Kyun ki sales mein promotion 2 hi tareekon se milta h –
- Boss ki chaat k ya bheek maang ke
- Deserve kar ke by growing your abilities and skills
And if you’re here reading this article – I am sure it’s because you believe in the growth mindset and you want the second option.
Here are seven sales tools and techniques to help you take your sales skills to the next level!
#1 ‘No more majdoori’ technique
The key reason why most people cannot achieve their targets is – they get stuck in the manual work or majdoori mindset.
They love to work super hard, for 14-16 hours a day.
They will manually download leads from Facebook, Google forms, Instagram…
Then they will collect all the leads into one excel sheet, schedule follow-ups, and start preparing a timeline for every prospect.
The thing is
“Working hard and working smart are two different things”
These people never stop to ask themselves
“Is there an easier or smarter way to do this?“
What if I tell you that there absolutely is a smarter way?
You can set up a system where leads get automatically captured and distributed to your entire team. Follow-ups can be scheduled with one click.
And the entire history of every single lead is maintained in a single timeline!
But the tool affordability our options are useless unless you are in the right mindset.
The whole idea behind TeleCRM is to automate all the robotic work so that you can focus on areas that really matter like improving your pitch and overall sales skills!
Because ultimately these are the things that will take you to the next level!
Not how many excel sheets you managed in one go!
#2 – No more ‘sabka saath’ technique
You have 2 choices
- Making 20 calls and closing 5 deals per day.
- Or making 200 calls and closing 7 sales per day.
Most people chose the second option because… #loveHardWork
- You make approximately 200 calls per day
- 80 don’t receive
- 60-70 disconnect on your face
- 10-15 people start abusing…
- You only end up having a real conversation with 30-35 people
What if you can find out who are the 35 relevant people without calling 200 people per day?
loveHardWork to theek hai, but agar aap ek system banate ho for identifying the relevant leads to aap eventually ek din mein 200 ki jagar 400 leads process kar sakte ho and 20 ki jagah 40 calls kar sakte ho.
Which means double sales with half the work…
Ismein koi magic trick nahi h! Aapko bas thoda sa time lagana h leads ko segregate karne mein!
How to find hot leads instead of calling everyone
- Leads jinse incoming call ayi h.
- People who have submitted a form on the website.
- People who sent queries on WhatsApp, SMS or email.
- Old leads that recently visited your site.
The best part is – with the right software like TeleCRM you can setup all these segregations in automation.
Ab choice aapki h. Aapko sabka saath de ke apna vikas rokna h, ya fir achi leads ko chun chun ke close karna h.
#3 Kundali dekho technique
Here’s what most ‘salespeople’ do:
This is how the prospect reacts
It’s very easy to react like a credit card salesman and get rejected 300 times every day.
But what if you say something like –
Hi Mr. Ashish
You had inquired about lifetime free credit card on 13th of march.
Are you still looking for that option?
I call this Kundali Dekho technique.
Here you use the information that you already know about the prospect and you try to understand his needs, instead of just blindly trying to hard sell.
This is highly effective compared to calling random strangers and begging for a sale!
Most salespeople take follow-ups with no context.
I received a call from Sirish, and instead of asking ‘Who are you?‘ I said – ‘Sirish ji, hiring complete ho gayi?‘
He was flabbergasted! “How do you remember a 4-month-old conversation“
I didn’t remember!
Because I am not a magician!
But I use a CRM that has magical powers!
So you have a choice…
Bas randomly phone ghumaoge? Ya pehle kundli dekhoge?
#4 Painkiller technique
Most of your peers will call leads and say something like
Sir mein star health insurance se Sumit bol raha hoon, kya aap pajaj health insurance lena chahenge?
How most prospects react to this:
What if you ask something like
Sir aapko last hospitalisation ka poora claim time per mila tha?
This approach is slightly different. Here
- Instead of calling random people, you first spend some time filtering the people who already have insurance.
- Then you take it one step further and filter the people who had faced some problems with their previous insurance provider.
- Then instead of pitching, you ask questions and genuinely try to understand their pain point
- Finally, once you are sure that the prospect has the problem (the pain) and what you have can actually solve his problem, only then do you talk about your offer (the painkiller)
Why should you put in all the effort instead of calling people and pitching then your services like everyone else?
That depends… What do you want to hear from the next person you call?
#5 ‘Follow-up pe Follow-up’ tool
Most people you call WILL NOT buy from you!
But you already know that because you call many people every day but very few of them convert into closed deals.
But here is a question that you have probably never thought about –
Who are the people who will buy from you?
These are the interested leads that have scheduled follow-ups with.
If you miss these critical follow-ups then you can keep putting in 18 hours and dialing 200 numbers every day and it won’t matter, because you are missing the follow ups with people who are actually going to buy!
NO! It’s not your fault!
Remembering all the follow-ups is impossible, and maintaining the list of your follow-ups in excel is a mess.
You need to use the right tool – a.k.a The FOLLOW-UP PE FOLLOW-UP TOOL
In TeleCRM there is a simple feature where you can simply schedule your follow-up with 1-click and then forget about it!
The system will remember and remind you when it’s time to call
And if you are busy and you still miss the follow-ups it maintains a separate list
that you can check and take up once you are free.
This may not help you close every single deal ever! BUT this WILL make sure that you never lose a deal because you forgot or missed an important follow-up
#6 Main kabhi nahi bhulta technique
Here’s what the sales flow for noob sales executives looks like
- They talk to prospects.
- Note down the details.
- Next time when that lead calls they are unable to find that row in excel.
- And of course they have forgotten all the details.
When you ask prospects to repeat the same requirements again because you ‘forgot‘ or are ‘unable to find their data’, this is what they feel about you.
Here’s what you need instead
You need to have all the information about any lead in a single timeline that you can quickly access from anywhere… because
#7 ‘No more kahan gaya use dhundo‘ technique
Here are the questions that bother every mediocre salesperson ever
- Wo lead konsi thi
- Aaj ek important follow up tha magar kiska ye yaad nahi aa raha
- Inko quotation bhejna tha per amount yaad nahi
- Inka proforma invoice generate karwaya tha but mil nahi raha
- Uska query forward kia tha, par wo resolve hua ya nahi kya pata
When you have to ask these questions it means your prospects and leads have to suffer. And if they have a choice, then instead of suffering they will just go to your competitors. And as a result YOU will lose the sale
It’s not your fault
You need to have a system in place to ensure that there is
- No more memory dependence
- No loss of info
- Less mess, Less stress
Here are 4 systems you can setup and deploy in under 10 minutes with TeleCRM
- Follow-up kahan hain kabhi dhundhna nahi padega
Just one click on your dashboard and you can see all your upcoming and late follow up calls in just a single place
- Ab kya karna hai – ye nahi sochna padega
Most of the dumb robotic work is automated!
For example: with a campaign calling list and auto dialer, your calling list is sorted, all you have to do is press next and hit call. The idea is sorting ka kaam app kare taaki aap bas convincing and closing per focus kar pao
- Koi lead kabhi chootegi nahi
6 mahine pehle lead ayi thi jisne ek feature maanga tha?
Just go to filter, search for that keyword and boom!
This is the key benefit of having all your data and details in a single accessible system.
You have two choices:
You can keep wanting to grow while continuing with ‘hard work’ type mindset and always have a boring flat career with no growth while younger peers beat you and move ahead in your career
Or you can use the right tools, methods, and techniques
- To do everything systematically.
- To reduce your workload.
- Never lose a lead or forget an important follow-up.
- To show your leads how much you care about them.
- To automate a lot of the dumb robotic work so that you can focus on convincing the leads.
And as a result, turn your career growth ka graph into a rocket!
And all it takes is just 2 minutes to check out how you can get started with a CRM today.