How Stage achieved a remarkable 185% increase in calling efficiency.

Media and Entertainment Stage - Bharat ka OTT Amit Jha

Case study: Stage

Stage image

Impact

185% Increase in Call Volume Amit Jha’s callers were making 70 calls in a day. Now, with TeleCRM, they are making 200 calls daily.
50% Rise in lead conversion rate TeleCRM sends instant notifications about the hottest leads on WhatsApp. As a result, Amit Jha’s team is now able to prioritize better and is converting 50% more deals than before.
40% Reduction in Response Time TeleCRM turns WhatsApp into a 24/7 query resolution machine. Amit Jha’s team used it to send custom messages to address lead queries, reducing the response time to customer queries by 40%.
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Challenges

1 Ineffective Sales Tracking "Hum track nhi kr paa rahe the ki actual sale kya ho rhi hai humari."
2 Call Tracking "Koi option nahi tha tracking ka, bas chale jare the andhere raste par."
3 Inefficient Incoming Call Tracking "Customer callback karte hai ab mai kese recognize karun konsa customer hai"
4 No Caller tracking "Hum data track nhi kar pa rhe the kisse kya baat hui kya nhi"
5 Used screenshots to share lead information "Lamba shreenshot hai usko mai kese manage kru tukdo me bhejunga ap bhi confuse honge."
6 No way to track customer history "Pehle mujhe pta hi nhi hota tha kon customer kya kr rha hai."
Remove Obstacles

Solutions

Instant WhatsApp Notifications Amit could track hot leads and payment status with instant WhatsApp notifications and address them quickly, boosting his conversion rate.
Sales numbers tracking With TeleCRM’s comprehensive sales reports, Amit Jha could easily track sales numbers and conversion rates.
1-click WhatsApp Amit used custom templates to send messages to leads after call, so even if call did not connect, the lead got the message.
Live reporting TeleCRM generates precise moment-to-moment sales reports which allowed Amit Jha to accurately track live sales.
Unparalleled support In Amit Jha’s words, TeleCRM resolved all his queries promptly, even when he asked the same question 10 times!
Lead Sharing With TeleCRM, Amit shared lead info with his team with just a click, eliminating the hassle of using screenshots.
Achieve More

“Ye sales ka sankat mochan hai”

- Amit Jha
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