HR

How xWorks is hiring 1800 people/mo for Uber, Zomato and other top companies using Telecrm

“Pune, Mumbai, Nagpur ke liye har month hum approximately 1800 logon ko hire karte hain.”

Case study: xWorks

xWorks image

Impact

12% More Team productivity Telecrm turns calling into game so that your team members make more calls and compete with each other rather than spending frustrating hours managing excel sheets.
50% Time saved Telecrm generates the right reports for you with 1 click so that you can spend your time in running your business rather than crunching excel sheets every day to create reports.
60% Less spam Telecrm removes duplicates from your system with 1 click so that your team members don't spam by repeatedly calling the same people and waste time in confusion
Make an impact

Challenges

1 Exporting his data in the right format “Jaise data input karte the, waise data extract karne ki feasibility nahi mil paa rahi thi.”
2 Managing lead fields according to his business needs "Tata Tele Services par apne according fields nahi bana pate the”
3 Lengthy processes to report and resolve issues. "Tata Tele Services pe ticketing system ke wajah se 12 ghante baad reply aata tha.”
4 Repeated calls to the same leads. “Same lead ko baar baar call jaata tha aur wo gussa karte the”
5 Difficult manual reporting Reports ko humare level pe edit karna sabse bada dikkat tha.
6 Inefficient User Interface “User interface ka bohot bada dikkat tha Tata tele services par.”
Remove Obstacles

Solutions

Exporting Customizable Reports With Telecrm Tushar downloads the reports that tell him exactly what’s going on in his business.
Direct Support Channels With immediate support on WhatsApp group s Tushar got his queries resolved instantly and worked seamlessly without any hurdles.
No lead Duplication The team no longer mistakenly calls on the same lead twice, saving both the team from confusion and the customer from frustration.
Custom Lead Fields With Telecrm Tushar could create custom lead fields according to details needed for his specific business requirements.
Ease of Use Telecrm's user-friendly interface significantly reduced Tushar's team's stress and boosted their efficiency.
Advanced Filtering With Telecrm filters, Tushar could precisely get the data he needed for reports or analysis.
Achieve More

“Dil se banaya h, aur wo dikhta h”

- Tushar
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