Because if you are serious about business growth then you need to know what is working and what is not working for your growth
with leaderboard and answer questions like
❓ Who is making most calls
❓ Who is having the longest conversations
❓ Who is able to close the best
No more tallying 17 excel sheets to know your revenue numbers.
Just one look at the reports dashboard and you can know your sales numbers
Find out your peak business hours and days so that next time you can plan and optimize your team's presence and work accordingly!
Once you have a process in place, more calls mean more sales. And it is super important to know who is doing the best! So that the rest and follow in his footsteps.
Some team members tend to gossip instead of working, TeleCRM time reports give you an exact idea
Taking timely follow-ups is the single most efficient way to increase revenue. With TeleCRM reports you can check the pending follow-ups of the campaign in one place and align your team accordingly!
Yes, there are several types of reports and metrics available on TeleCRM. But what we have covered here is the most effective and efficient sales performance management matrix.
These reports get generated in real-time as soon as your team starts using TeleCRM
Just book a demo and the sales team will call you an answer any questions that you have before you can proceed with the trial!
If you monitor these reports then you get a chance to make changes and optimizations to the workflow in real-time or daily basis instead of worrying after looking at month-end reports
When you recognize and reward your best performance then others below them see that and they get an incentive to perform better and become the best. Thereby improving the performance of the entire team.
If you don't have a way of accurately tracking who is not doing their job properly people in the team get a sense that it's OK to not do their work and everybody starts lagging. TeleCRM helps make sure that that never happens to your team
Once your team members know that everything is being tracked they can rest assured that there is no scope for cheating or lying. Knowing this creates complete transparency within the team.