All your customers are on Social Media. They ALWAYS check and respond to social media ads.
from 11 different portals
🌐 Including Facebook, Instagram & Website lead form
📱 and even custom API integration (Available on-demand)
Using 1-click WhatsApp 💬
and phone calls using Autodialer 🤙
Basically, engage your prospects wherever they are
📆 Upcoming calls
📅 Recently added
All your follow-ups in a single screen
from one place
Assign leads and campaigns 👨💻
Check progress 💯
Monitor calls, durations, and revenues 🖥️
Everything from a single intuitive dashboard
So you never have to personally ask or wait for a team member to get details of a specific lead
Send updates on WhatsApp 💬
Keep in touch 😃
Stay on top of their mind 🧠
So that when they want to buy you are the one that they recall
✅ Single WhatsApp no for company
✅ Unlimited instant messages
✅ Clickable button options
Website/Google form ✅
Custom API integration ✅
Social media CRM is a software & app that helps you manage your relationship with the customer throughout the buying journey of the customer and not just at the point of transdaction
Traditional CRMs are built around point of sales and after sales. But TeleCRM social media CRM features help you to deliver top-noth service to your prospects not just in post sales but also in pre-sales stage.
Just book a demo and the sales team will call you an answer any questions that you have before you can proceed with the trial!
What if you could engage a lead within 10 seconds of submitting a query? That's exactly what TeleCRM's Facebook/Instagram integration helps you to do. It captures and distributes leads in real-time and then your tele-callers can use pre-saved templates to engage the leads with just 2 clicks.
One channel of interaction is not enough, these days you have to run ads to get the attention of leads, call and WhatsApp campaigns to explain your offer and you have to keep following up to close the deal. TeleCRM helps you manage everything from a single dashboard.
WhatsApp is great not just for pre-sales, but also for post-sales support. Because all your leads are on WhatsApp and they regularly check their WhatsApp messages. If you run your support on WhatsApp you can be assured that all your messages will be seen and responded to. Plus you can do this from a single centralized dashboard using TeleCRM's WhatsApp Business API feature (coming soon)
CRM means customer relationship management. The only way to build a relationship is to consistently follow up and keep in touch. Without reminders, you are bound to miss follow-ups. TeleCRM makes it super easy for you. Just schedule a follow-up and forget. TeleCRM will remember and remind. Right on time!