Make WhatsApp Your Sales Superpower

Use WhatsApp official API...

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Make WhatsApp Your Sales Superpower

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WhatsApp Official API

WhatsApp Official API

Auto-engage and convert leads with WhatsApp marketing using the official API

  • Send automated WhatsApp messages with buttons
  • Allow your customers to call a phone number, fill out a form and visit a website.
  • Send custom replies for FAQs with an automated WhatsApp chatbot

Grab Leads from WhatsApp Chats

Grab Leads from WhatsApp Chats

So that you never lose a lead... EVER

  • Capture leads from WhatsApp chats
  • Automatically add to CRM
  • Exclude personal contacts

Capture WhatsApp Chats in CRM

Capture WhatsApp Chats in CRM

To share business chat history with your entire team

  • Automatically capture WhatsApp chats with leads into CRM

Manage All Leads from a Single Dashboard

Manage All Leads from a Single Dashboard

So you never have to chase team members for updates

  • Capture your entire team's communication in CRM
  • Check all WhatsApp messages with everyone on a single dashboard

Send Personalized WhatsApp Messages

Send Personalized WhatsApp Messages

So that your team can build an instant connection after every call

  • Send personalized WhatsApp to every lead
  • With just one click.
  • Without even saving their number to your phone book

Get Advanced WhatsApp Chat Filters

Get Advanced WhatsApp Chat Filters

So that you can quickly find and engage the hottest leads

  • All leads who have replied with 'interested'
  • All leads who have 'unsubscribed'
  • And much more...

Run WhatsApp Automation and Chatbot

Run WhatsApp Automation and Chatbot

So that you can make money even when your team is sleeping

  • Send smart auto-replies based on conditions
  • Setup WhatsApp triggers
  • Export detailed reports and much more

FAQs

All these 6 parts combined form the user journey, and TeleCRM is the only WhatsApp CRM that helps you take the best care of your customers, and deliver top-notch experience across the entire user journey, making it the one simple place for your entire stock sales workflow.
  1. Lead Management: Easily manage all your leads till they become customers. Capture your leads with all major integrations, and complete lead history in one place.
  2. Team management: Your sales grow when your entire team aligns and works for a single goal. With automatic call tracking and recording, incoming calls logging, follow-up reminders, etc, that's exactly what TeleCRM helps you achieve.
  3. Sales growth: Turning more and more leads into customers with auto/power dialer, WhatsApp follow-ups, and WhatsApp marketing.
  4. Retention: Make sure the people you have sold, keep paying you by creating the best experience for all your customers.
  5. Upsell/cross-sell: Make sure that those customers keep coming back to you to buy other services from you.
  6. Referral: Make sure that those customers bring you more customers.

WhatsApp CRM software refers to customer relationship management software that integrates with the popular instant messaging platform WhatsApp. The software allows businesses to manage customer interactions and relationships through the WhatsApp platform. The software provides features such as automated messaging, lead and contact management, customer engagement, and support, and call center integration. By integrating with WhatsApp, the CRM software helps businesses to communicate with customers in real time and provides a more personalized customer experience. The software also provides businesses with access to rich customer data and insights, which can help to improve customer engagement and support and drive sales and growth.

WhatsApp CRM is a system that helps companies manage and track customer interactions over the phone. Some advantages of using mobile CRM software include:
  1. Sales growth: WhatsApp CRM helps you eliminate lead leakage, missed follow-ups, duplicates, errors, miscommunication, and time wastage... basically all the things that stand between you and business growth.
  2. Centralized data: WhatsApp CRM helps you integrate all the different sources of your leads - FB/Google ads, old excel sheets, leads from other platforms, etc. and manage all your data and sales workflow from one place. Also, you can easily score leads, and add them to labels, so that you can segment and find important leads with just a few clicks.
  3. Better teamwork: CRM comes with tools like auto-dialer, and call reminders, that help your team members become faster and more productive. It also helps you to track and reward high-performers, and train & improve the people who are lagging.
  4. Better customer experience and retention: CRM comes with tools and automation to ensure that your customers are never stuck and helpless even when your team is sleeping. You can instantly connect with leads with WhatsApp welcome messages, automatically engage and guide them to purchase with WhatsApp chatbot and improve the overall customer experience. This makes sure they never even think of leaving you. Creating sky-high customer retention rates for you.
  5. Peace of mind for business owners and managers: CRM helps you to automatically monitor team members and make sure they are doing their work properly without watching them all the time. It also helps you keep a log of all the conversations so that you are never clueless when some miscommunication or emergency happens.
  6. Better automatic reports: CRM automatically generates real-time actionable reports that help you understand in one glance, which campaigns are doing well, which ones need improvement, also exactly what needs to be improved.
  7. Complete control of your data and workflows: CRM puts the control back into your hands. You can edit simple settings to control who can view, edit, or act on which leads, what actions can they perform, what reports and filters they can access, etc. Making sure that only you have complete control of your data and business.

Yes, TeleCRM allows you to import your existing social media lead's data, such as contact information, service pitched, demography, etc. The process of importing data is typically referred to as data migration which can easily be completed via excel uploads, manual data uploads and API integrations.

WhatsApp CRM (customer relationship management) systems to help them manage and track customer interactions over the phone. Companies need CRM for several reasons, including:
  1. Improved customer management: WhatsApp CRM software allows them to store and organize customer information in a central location, which can improve customer service and increase customer retention.
  2. Increased efficiency: WhatsApp CRM automates many of the tasks associated with sales, such as lead management, contact management, lead nurturing, reheating, outreach and sending reminders, etc. which can improve the speed and accuracy of sales executives.
  3. Mobile access: It allows your team to access the CRM from mobile devices, which enables them to access the customer data and perform their job from anywhere on the go without depending on the availability of a system.
  4. Customizable automation: TeleCRM software is customizable and can be tailored to the specific needs of the company. For example, you can send WhatsApp reminders for follow-ups to team members, manipulate lead scores based on activity, automatically schedule appointments, and automate other day-to-day work to save time and money.

The features of WhatsApp CRM typically include:
  1. WhatsApp messaging: Connect with customers where they are and make sure that every follow-up message is seen. You can save templates and send personalized messages with one click, use official WhatsApp API to send bulk updates and marketing messages, and provide support to leads and customers with automated WhatsApp chatbots.
  2. Integration and lead capture: Get all your leads from your website, Facebook/Google ads, WhatsApp, and 20+ other platforms in one place without doing anything at all.
  3. Automation: Do all your repetitive tasks with 100% accuracy and save tons of time. Send WhatsApp welcome messages to leads, auto distribute and assign leads to team members based on predefined logic, schedule automatic renewal reminders, and birthday wishes to stay in touch with leads and set up WhatsApp drip marketing to engage and convert leads on automation.
  4. Tracking and analytics: to help you measure what matters So that you can take the right actions to improve your workflow and grow your business. Track, monitor, and incentivize your team's performance. Get accurate tracking for calls and sales numbers, and generate custom reports to find actionable insights in real-time.
  5. Customer outreach through calling: After you generate leads with WhatsApp marketing TeleCRM gives you the choice to connect with them on calls using tools like autodialer and calling campaigns for the interested leads