Sales don’t happen only in the office. You might be on the move, working from a client site or just taking a call between meetings. In moments like these, you can’t open your laptop or ask someone else to update the CRM for you. You need access, right there on your phone.
That’s where a mobile CRM makes a difference.
It lets you check lead details, update notes, call customers and send follow-ups: all from your phone. No delays, no excuses, no forgetting things later.
But not all CRMs work well on mobile. Some are slow, hard to use or just feel like a desktop version squeezed into a smaller screen.
That’s why we’ve made this list to help you find a mobile CRM that actually works when and where you need it. In this article, we’ll walk you through the 9 best mobile CRM apps in 2025, what they do well, where they fall short and which one suits your business.
A mobile CRM is just like your regular CRM, but designed to work smoothly on your phone.
It helps you manage leads, track deals, make calls, send WhatsApp messages, set follow-up reminders and check notes: all from a mobile app. No need to wait till you’re back at your desk. No need to scribble things down in a diary and forget later.
And it’s not just about convenience. For teams that are always on the move, like field sales reps, telecallers or even founders juggling multiple things, a mobile CRM becomes essential. It keeps your sales process running even when you’re not in the office.
But here’s the catch: a lot of CRMs claim to have mobile apps, but only a few are truly mobile-friendly. The rest either crash often, lag during calls or hide basic features behind five clicks.
That’s why choosing the right mobile CRM is important, not just for your workflow, but for your team’s productivity too.
Before you start comparing tools, it’s important to know what to look for. A mobile CRM may have a long list of features, but if it’s hard to use or doesn’t suit your workflow, your team won’t use it.
Here are five key things to check before picking one.
If the app feels confusing or clunky, no one on your team will bother opening it. A good mobile CRM should be simple, easy to navigate and quick to load. Look for an app that lets you do basic tasks like calling, updating lead status or setting reminders without going through too many steps.
Some CRMs charge extra for mobile access or limit key features behind expensive plans. Make sure the mobile features you need are included in the plan you choose. If you’re a small business, look for tools that give you solid features at an affordable price.
Things go wrong. Apps may lag, calls may fail or leads may not sync. In such cases, good support makes a big difference. Choose a CRM that offers reliable customer service, preferably through chat, email or phone, so you’re not stuck when something breaks.
Not all mobile CRMs offer the same features as their desktop versions. Check if the mobile app supports calling, WhatsApp messaging, lead updates, reminders, notes and access to lead history. Some CRMs look great on their website but cut corners on the app.
Every business works differently. Maybe your team tracks leads using custom fields. Maybe you follow a unique sales process. A good mobile CRM should let you customise fields, stages and workflows, so your team can use it the way they already work.9 Best mobile CRM apps in 2025
Here’s a curated list of the best mobile CRM apps you can consider for your business. Compare these apps based on your requirements and budget. Then book demos and avail free trials wherever available to assess which one is the best suited for your business.
telecrm is a mobile-first CRM built specifically for Indian sales teams that rely on calling, WhatsApp and quick follow-ups. It’s designed to help you manage leads, track calls and automate follow-ups, all from your phone.
Visit Telecrm to know more about their pricing.
Zoho’s Bigin is a simplified version of Zoho CRM, made for small businesses and solo teams who want something easier than full-blown enterprise tools. It offers a clean mobile interface, basic automation and multichannel support without overwhelming the user.
Visit Zoho Bigin to know more about their pricing.
LeadSquared is a popular CRM app for sales teams in industries like education, finance and healthcare. It offers strong mobile features, lead scoring and detailed sales tracking, making it a solid choice for growing businesses that need structure and scale.
Visit LeadSquared to know more about their pricing.
Freshsales by Freshworks is a well-rounded CRM for mobile sales teams that want AI-based insights, built-in calling and email tracking from a single app. It’s built for fast-moving teams that need clean UI and automation without the usual clutter.
Visit Freshsales to know more about their pricing.
Pipedrive is a visual sales CRM that helps small businesses and remote teams stay on top of deals and follow-ups. It’s known for its drag-and-drop pipeline and is especially handy for users who want a simple, mobile-friendly CRM on the go.
Visit Pipedrive to know more about their pricing.
HubSpot CRM (customer relationship management) is a popular all-in-one platform that offers everything from lead management to email marketing. While it’s often used by larger teams, the mobile app also works well for smaller sales setups that want basic features without paying upfront.
Visit HubSpot CRM to know more about their pricing.
Zendesk Sell is the sales CRM branch of Zendesk, focused on helping sales teams track conversations, deals and tasks from anywhere. It’s designed to keep salespeople productive and organised, especially when working from the field.
Visit Zendesk Sell to know more about their pricing.
Agile CRM is a budget-friendly mobile CRM solution for sales teams that want lead tracking, marketing automation and customer service tools in one platform. Its mobile app offers core CRM functions suited for small to mid-sized businesses.
Visit Agile CRM to know more about their pricing.
SugarCRM is a powerful mobile CRM software built for teams that need deep customisation and advanced reporting. While it’s more commonly used by larger businesses, the mobile version is packed with features for sales teams that need flexibility on the move.
Visit SugarCRM to learn more about their pricing.
CRM app | Best for | Free plan | Starting price (monthly) | Pros | Cons |
Telecrm | Indian mobile sales teams | No | ₹599 per user per month | Affordable, India-specific, mobile-first | Some features only on web |
Zoho CRM (Bigin) | Simple CRM for small teams | Yes | ₹400 (Limited features) | Simple, integrates with Zoho tools | Limited flexibility, not for complex teams |
LeadSquared | Lead-heavy sectors like education & BFSI | No | ₹2500 | Strong automation, lead scoring | High price, learning curve |
Freshsales | AI-driven sales automation | No | ₹749 | AI insights, modern interface | AI may overwhelm small teams |
Pipedrive | Visual sales pipeline tracking | No | $14 | Easy to use, great pipeline UI | Limited reports on lower tiers |
HubSpot | All-in-one free CRM | Yes | $29 | Generous free plan, all-in-one | Premium tiers can be costly |
Zendesk CRM (Sell) | Sales teams using Zendesk suite | No | $19 | Good for field sales, native Zendesk support | Initial setup takes time |
Agile CRM | Budget-friendly all-in-one tool | Yes | $8.99 | Low-cost, includes marketing tools | UI slightly outdated |
SugarCRM | Custom, enterprise-grade mobile CRM | No | $26 (AUD) | Highly customisable, powerful reporting | Expensive, not beginner-friendly |
A good mobile customer relationship management software doesn’t just make life easier. It directly impacts how fast you respond, how well you follow up and how many deals you close. Here’s how it helps both sales and support teams stay on top of things.
Whether you’re on the road, between meetings or working from home, a mobile CRM lets you stay connected. You can access lead details, check notes and follow up and more without needing a laptop.
Leads don’t wait. And customers definitely don’t. With a mobile CRM, your team can respond instantly to incoming queries, calls or WhatsApp messages.
Most deals are lost not because the product is bad, but because someone forgot to follow up. Mobile CRMs help your team stay on top of follow-up reminders, missed calls and next steps.
When your team updates lead info from their phone, everyone else sees it too, in real time. This avoids duplication, confusion or overlapping efforts. Everyone knows what’s happening and who’s doing what.
You can track calls made, messages sent and tasks completed, even when your team is working remotely. This helps you measure performance without micro-managing.
As your team updates notes and statuses on the go, your CRM becomes more reliable. You start seeing patterns, learning what works and improving how leads are handled
Choosing the right mobile CRM isn’t just about features or flashy dashboards. It’s about what actually works when your team is out in the field, handling leads, following up with customers and trying to hit targets.
A good mobile CRM should be simple, quick and reliable, something your team can use without needing training or reminders. Whether you want something that handles calling and WhatsApp or a clean app that keeps your pipeline in order, the options in this list cover it all.
Now it’s just about picking what fits your workflow and your budget.
And if you’re looking for a mobile CRM that’s built for Indian sales teams and works right out of the box, Telecrm is worth checking out.
Yes. Most modern CRMs offer a mobile app that lets you manage leads, track deals, make calls and send messages from your phone. This is especially useful for sales teams that are always on the move and need to access customer data in real time.
The best CRM depends on your needs. If you’re a small or mid-sized sales team in India looking for calling, WhatsApp and follow-up automation, Telecrm is a great fit. If you need a broader set of tools for email, marketing or support, CRMs like HubSpot or Zoho Bigin might work better. Always choose the one that fits your sales process, not just the one with the most features.
Yes, several CRMs offer a free plan. Zoho Bigin, HubSpot CRM and Agile CRM all have free versions with basic features. These are ideal if you’re just getting started and don’t want to commit to a paid plan right away. Just make sure to check what’s included, as free plans usually come with usage limits.
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