Are you a business owner wanting to replace your existing CRM? Or are you looking for a CRM software that is the right fit for your small business?
In any case, you want a CRM that:
The probability of getting a CRM software that is 100% fit for your business is low because every business has unique needs.
But if you don’t choose a CRM carefully, you will end up wasting time and resources and still get a CRM that doesn’t have the features and integrations you need.
In this article, we’ll help you find a CRM software that BEST complements YOUR small business, so if you’re happy with the CRM you’re currently using or don’t intend to use one; you should probably NOT read this article.
A CRM for small business is a simple tool that helps you track and manage all your leads, customer interactions and sales activities in one place. Instead of juggling Excel sheets and WhatsApp chats, it gives you a clear, organised system to capture leads, assign follow-ups, monitor team performance and close more deals faster.
Running a small business isn’t just about getting more leads. It’s about making sure you don’t waste the ones you already have. Because for most small teams, the real problem isn’t lead generation.
It’s lead leakage.
Here’s why you need a CRM for small business:
Leads come from everywhere; Justdial, Facebook, website forms, referrals, etc. Without a system, half of them get buried under WhatsApp chats or forgotten in some Google sheet. A CRM keeps every lead in one place and ensures nothing slips through the cracks.
Most sales don’t happen on the first call. But when your team has no way to track who needs a follow-up and when… deals get lost. A CRM gives automatic reminders and a clear list of pending follow-ups, so your team knows exactly who to call, when and why.
Without a small business CRM, you’re making business decisions based on gut feeling. With one, you get real-time reports showing how many leads came in, how many were followed up and how many converted and basically every reporting metric that can help you make better decisions.
You don’t need to double your team to double your sales. You just need better tracking, timely follow-ups and clear visibility. A good small business CRM helps your existing team perform like a bigger, more organised one.
Choosing the right CRM isn’t about picking the tool with the most features. It’s about picking the one with the right features that actually help your sales team manage leads and close more deals.
While a CRM for small business has a non-exhaustive list of features, here’s a breakdown of the 9 must-have features every small business CRM should offer:
Leads don’t come from just one place. You might get them from website forms, Justdial, IndiaMart, Fyesacebook ads, WhatsApp chats or even offline events.
A CRM for small business should automatically capture leads from all these sources and bring them into one dashboard, without any manual entry.
The moment a new lead comes in, your team should get notified and start following up. No lead should get lost just because someone forgot to copy-paste data.
In small businesses, most deals are lost not because of bad products or pricing… but because someone forgot to follow up.
Your CRM should help your team:
– Set follow-up reminders for every lead
– Track pending tasks for the day
– Get notified when it’s time to call or WhatsApp someone
So even if your sales rep is handling 100 leads, they know exactly what needs to be done today.
Let’s be honest: If your sales team can’t call or WhatsApp directly from the CRM, they’re going to stop using it.
That’s why a small business CRM must come with inbuilt calling and WhatsApp features:
– One-click calling from the app
– Auto-capture WhatsApp chats inside the lead history
– Send bulk WhatsApp or SMS for campaigns
– WhatsApp automation for quick replies even outside office hours
This saves time and ensures all communication stays tracked.
Your business doesn’t sell like everyone else. You might want to track things like Property Type, Budget Range, Location Preference, Course Interested In or Lead Source.
A good CRM for small business should let you:
– Create your own lead fields
– Define custom lead stages (like Hot, Cold, Follow-Up, Site Visit Scheduled)
– Add tags, labels or filters that match your sales process
This way, your CRM tools fits your business, not the other way around.
Manually sending the same WhatsApp intro message to every new lead? Or manually assigning leads every morning?
You shouldn’t have to.
Your CRM should offer basic workflow automation like:
– Auto-assigning new leads to team members
– Sending WhatsApp/SMS/email when a new lead is added
– Auto-updating lead status after certain actions (like a call made or message sent)
This cuts down repetitive work and reduces the chance of human error.
Your sales team isn’t tied to their desktops. They’re calling, visiting clients and working from the field.
That’s why your CRM must have a mobile app where your team can:
– Call leads
– Send WhatsApp/SMS
– Update lead status
– Check follow-ups
– Add call notes
Basically, your sales reps should be able to work from anywhere without excuses.
If your team is asking every day: “Sir, who should call this lead?,” you’ve already lost time and revenue.
Your CRM should let you:
– Automatically distribute leads based on rules (round-robin, workload, region, etc.)
– Manually reassign important leads when needed
– Track which sales rep owns which lead
This way, every new lead is attended to fast, and no one sits unassigned.
You shouldn’t have to wait till month-end to know your sales numbers.
Your CRM should give you ready reports showing:
– How many leads came this week
– How many follow-ups were done today
-Which sales rep is performing well
– How your pipeline looks for the next month
All in a simple, dashboard view, without needing to download 5 Excel files first.
Already have lead data sitting in Excel? A small business CRM should let you upload your entire lead list in minutes, without complicated formatting or tech support.
Just map your Excel columns to CRM fields and you’re done. This way, you don’t lose time or data during migration.
Before buying a CRM under the influence of a YouTube video or a blog (You can trust ours🙂), you should research them yourself based on the following parameters:
You should ask yourself 3 questions when looking for a CRM for small business;
Setup duration depends on the size of a business. Generally speaking, for small business or a startup, it should take about 1-3 days to setup.
If a CRM takes 7 days just to set up, it would mean that it is complex and would take even longer for your sales team to adapt.
Even when a CRM is simple, software migration to a new solution takes time, considering not all people in a sales team are tech-savvy.
You operate a small business or a startup, you don’t need 200 automated workflow options, 300 custom lead fields and 400 custom templates. You’re good to go as long as you get the customisations you need, otherwise, you’ll just be spending more money for customisations you don’t even require.
A complex CRM is a bad CRM. For example, you want to create automation (to automatically send a message to sales reps when new leads are added to the system), but applying that automation is extremely hard. You and your sales team require separate training sessions to just understand how it works.
Moving forward, your sales team will probably not use it, at least not effectively.
Pro-Tip: To figure out the answer to these questions, it’s advisable that you use a CRM’s free trial version.
So for a small business, you need to find a CRM that can be setup quickly, has the customisations you need and is easy to customise.
Don’t think that a pricey CRM for small business means it is a good option for you. Sure, price does matter, but what matters more is how suitable a CRM is for your business. If a CRM is cheap and aligns well with your sales process as well as caters to all your needs, you should buy it.
Similarly, if a CRM is costly but aligns with your needs, you should buy it.
Basically, price should be the least of your concerns when choosing the best CRM for small business.
Don’t fall into the trap of, ‘This CRM solution has a lot of features and that is why I’m going to buy it.’ Instead, figure out what your problems are, see if the CRM has the features that solve the problems relevant to your sales process and then make a decision.
Go for a CRM that actually solves your problems rather than going after a fancy feature CRM.
Business nowadays happens on phones. Having a Mobile CRM basically allows you to perform all CRM functions while enjoying a vacation in Goa, sitting in your pajamas. It allows you to manage leads, check sales numbers and track the performance of your sales team from anywhere.
In fact, with a good mobile customer relationship management or project management tool (ex, netsuite openair), you don’t even need a full-time sales team working from an office, you can setup a completely remote sales team for your small business or a startup
Bad customer support = bad CRM.
No matter how good a CRM is, if the customer support doesn’t reply to your calls for help, doesn’t train you on how to use the software and doesn’t debug in case of any issue. They don’t even have the answers to any relevant questions that you may have on their website.
Will that CRM be of any use to you? Absolutely not! So make sure to choose a CRM with good customer support.
Telecrm is India’s best telecalling CRM with amazing sales automation features such as auto-dialer, smart follow-ups, call recording and seamless integration with WhatsApp and other tools.
It’s a user-friendly CRM with mobile access designed for, but not limited to, small and medium businesses, providing lead management features and a comprehensive list of customisations.
With Telecrm, you can get your system up and running within a day. Apart from the comprehensive list of customisations Telecrm has, it is the most easily customisable CRM in the market. Telecrm is designed in a manner that even if your sales team has absolutely ZERO experience in using a CRM, they will adapt to it immediately. It is an amazing tool for pipeline management.
Here’s a list of customisations that Telecrm offers:
Most CRMs offer hierarchical plans, meaning the more you spend, the more features and customisations you get. Telecrm has a single plan where all the features and customisations are provided at an affordable cost.
Telecrm has all the features your small business would need from the point a lead enters into a CRM system to the point where the lead gets converted/closed. They are specifically meant for a sales team to streamline their lead management process.
Some prominent features of Telecrm are:
Telecrm is a dynamic calling and WhatsApp-based mobile CRM.
It is extremely simple and easy to use and has all the core features and capabilities mentioned above, in a mobile app.
The main function of the app is to make it easy for you to connect with your leads: you can call, email, send SMS and WhatsApp to your leads. You can also record calls, schedule follow-ups, check status, add call notes, get sales reports, track the performance of your sales team and much more!
Essentially, with Telecrm’s mobile CRM, you have your workstation in your pocket!
Overall, it is one of the most feature-rich mobile CRM available in the market.
A dedicated WhatsApp group is created during setup to answer your or your sales team’s queries. The benefits of having a WhatsApp group as a support system are:
Other than that, you can call the support team as well, you’ll also have access to separate video tutorials for your managers and callers, blog content, Zoom meetings for onboarding and training and a live chat option on Telecrm’s website.
Telecrm is the best telecalling CRM in the market with relevant customisations and easy to understand user interface. So if you are looking for an affordable sales-centric customer relationship management tool, Telecrm is the best CRM for small business.
Bigin is a cloud-based CRM built by Zoho for small and medium businesses as a lead management tool with dynamic pipelines for sales, customer support, refund processing and much more.
Bigin offers a quick and straightforward setup process, allowing users to get started within as little as 30 minutes.
It’s easy to adapt, with a lot of pipeline-centric customisations like data fields, workflow automation and lead filters.
Some customisations that stand out are:
Bigin is cheaper than all the big names in the market. They offer 3 plans:
Some of Bigin’s key features are:
Bigin’s mobile application has a user-friendly interface, making it easy to adapt for small businesses. But it is not as amazing as the web application.
Some customisations are difficult to apply and some can’t even be applied. You can only apply one filter at a time in the mobile app, you’ll also not be able to sync phone contacts so you’ll have to manually enter the details for every contact.
On the positive side, you can call and track your leads and deals and manage and create your pipelines. All-in-all, it provides a good user experience but has some scope for improvement.
Bigin offers customer support through various channels, including email, phone and chat support. You can rely on the Zoho support team for prompt assistance and guidance. Additionally, Bigin provides extensive documentation, webinars and resources; they also provide a 30-day dedicated onboarding service.
If you want to get a CRM that has all the basic customisations needed for a sales team and is specifically designed to streamline lead management, this should be the go-to for small business. It is one of the best small business CRM available in the market.
Related Read: What is CRM? Features, Benefits, Types and More!
Monday is a team collaboration and project management platform that enables individuals and teams to manage their work, projects and workflows in a visual and intuitive manner. It has 4 product offerings: Monday sales CRM, Monday Marketer, Monday Projects and Monday Dev.
Monday Sales CRM usually takes about one day to set up. Depending on the size of the business, this duration could be longer.
The best part about Monday Sales CRM is that you’ll not only have all the basic customisations like creating lead fields, custom lead status, automation, creating and saving lead filters and creating custom pipelines, but you’ll also be able to customise the CRM visually.
Standard CRM price but they provide good value for money. Monday Sales CRM has 5 plans.
Monday features are mainly centered around task and lead management. Some of the most prominent features are:
Monday CRM’s mobile app has an easy user interface and is specially designed for calling and emailing leads. You’ll be able to customise lead fields and statuses, but all the other customisations are only available in the web application.
Also, it does not have very dynamic features; You don’t get pre-loaded templates for sending emails and you can’t send WhatsApp or SMS either.
Overall, the mobile app is easy to use but it is not a good option if you want to work remotely.
All Monday sales CRM plans have a 24/7 support system via email and live chat on their website.
You’ll have access to guides, daily webinars, community forums, customer stories, professional services, video tutorials, blogs and podcasts.
It has all the core functionalities of a CRM plus it can be visually customised. The free and basic plans are very limited and not suitable even for a small business.
You should buy the ‘Standard’ plan if you have a small team of about 10-15 people, because there you get good integration and automation features.
Pipedrive CRM is a pipeline management CRM for small business owners that enables businesses to plan their sales activities and monitor deals. It works as an account management tool and you can also run marketing campaigns.
Setup duration can vary depending on the specific needs and requirements of each business. Generally, it could take around a week or so to set up.
With Pipedrive, you get the following customisations:
It’s a bit on the costly side. With Pipedrive, you get the following plans:
Pipedrive offers comprehensive features for lead, deal, contact, calendar and pipeline management. Some of the most prominent features are:
Pipedrive’s mobile app is a comprehensive tool for managing customer relations. You can call, record audio notes, add location and schedule follow-ups. You can even import contacts from your phone.
One major drawback is there are little to no customisations available in the mobile app. It is strictly meant to interact with leads and there is no way for you to track your sales or deals from the app. And relatively speaking, the user interface is not as friendly as the other CRM’s mobile apps.
They provide 24/7 customer support in English and Portuguese, but there are specific timings for German, French and Spanish.
Their support offerings include live chat for immediate assistance, access to third-party partners for additional help, a collection of video tutorials and informative blogs and a comprehensive academy for self-paced learning.
One important thing to note is that there is no phone support in Essential, Advanced and Professional programs.
For small businesses seeking a sales-focused CRM with account management and marketing features with an easy-to-use user interface and all basic customisations. The basic plan would be good if you don’t want custom templates and automation, otherwise, the advanced plan is the best customisable CRM for small businesses with small teams.
Related Read: 4 Types of CRM: Analytical, Operational, Collaborative & Strategic
HubSpot is a CRM platform with all the tools you need for marketing, sales, customer service and content management. The Free version is a really simple and easy-to-use tool for small businesses and startups, especially for those with a focus on Social media and Google. It is one of the best customisable CRM for small business.
Hubspot takes up to 5-6 days to set up depending upon the size and use cases of a business.
The paid version of Hubspot is dynamic with a lot of unique customisations. On the other hand, the free version allows you to customise lead fields, filters and templates, but automation capability is offered in only the paid version.
Also, there’s another catch, leads fields, templates, deals, forms etc can only be customised up to a certain limit in the free version.
Some other customisations offered in the free version are:
HubSpot is costly. These are the plans it offers in its Sales Hub:
Hubspot has a lot of unique features. Apart from the core CRM functionalities, you can do a lot of other things as well.
HubSpot has a dynamic mobile application. Though customisations are unavailable in the app, it has all the other basic CRM functions the desktop version provides.
You can make calls via your sim or through a number provided by Hubspot, send an email or SMS to your contacts, schedule follow-ups and even view reports. It also has an easy-to-use interface- all this in the FREE version.
Hubspot has live chat, email, phone and community support options. Unfortunately, for the free version, you’ll only have access to their community for resolving your queries.
You can also refer to the knowledge-based articles and tutorials on their site.
Hubspot is a great customer relationship management software if you have a relatively big team with multiple departments and you wish to align and manage all their operations from the same place.
Even if you don’t want the high-end features and just want a CRM for your sales team, you can get their free version; apart from automation, it has all the basic customisations.
Zoho CRM is one of the most widely used CRM tools in India. It’s built for small businesses that want an affordable, all-round CRM with strong customisation options and a broad feature set.
Zoho CRM setup takes around 1–3 days for small businesses. If your team is small and your sales process is simple, you can get started even faster.
The tool is highly customisable. You can change lead fields, create custom modules, design workflows, set up scoring rules and modify dashboards.
But… setting up these customisations takes some time and a bit of learning, especially if you’re new to CRMs.
Zoho CRM has multiple plans to suit different business needs:
They also offer monthly billing at a slightly higher per-user cost.
Zoho CRM comes packed with features like:
Zoho CRM’s web interface is simple but can feel overwhelming at first because of the sheer number of features.
Their mobile app is available on both Android and iOS. You can: call leads, send emails, check lead details, view tasks and use geo-location check-ins for field sales.
However, advanced features and reporting are mostly web-only. The mobile app is good for on-the-go lead follow-ups and updates but not for deep-level setup or reporting.
Zoho offers email, chat and phone support on all paid plans.
For the free plan, support is limited to email. They also offer a detailed knowledge base, training webinars, video tutorials and an active user community.
If you want faster resolution and dedicated support, Zoho offers paid support packages like “Premium” and “Enterprise” support at an extra cost.
If you’re looking for an affordable, highly customisable CRM for small business and you’re okay with investing a little time learning the platform, Zoho CRM is one of the best options in the market.
Especially if you’re already using other Zoho apps.
Related Read: The Future of CRM Software for SMBS in India – Trends to Watch
LeadSquared is a sales execution CRM tailored for high-velocity sales teams in sectors like education, healthcare, real estate and financial services. It’s designed to streamline lead management and automate sales workflows, making it a strong contender for small businesses seeking efficiency and scalability.
LeadSquared offers a relatively quick setup, often completed within a week for small businesses. The platform provides extensive customisation options.
While the customisation capabilities are robust, they may require a learning curve for teams new to CRM systems.
LeadSquared’s pricing is structured to accommodate varying business needs:
Key features of LeadSquared include:
LeadSquared’s interface is user-friendly, with a clean design that facilitates navigation. The mobile app mirrors the desktop experience, allowing sales teams to manage leads, schedule tasks and communicate with clients while on the move. However, some users have noted that the depth of customisation can be overwhelming initially.
LeadSquared provides comprehensive support through:
LeadSquared is a powerful CRM software for small businesses aiming to enhance their sales processes through automation and customisation. Its mobile capabilities and robust feature set make it particularly suitable for industries with dynamic sales environments.
However, businesses should be prepared for the initial investment in time and resources to fully leverage their capabilities.
Microsoft Dynamics 365 is a comprehensive CRM and ERP solution designed to unify sales, marketing, customer service and operations. It’s particularly beneficial for small businesses already integrated into the Microsoft ecosystem, offering seamless connectivity with tools like Outlook, Teams and Excel.
Setting up Dynamics 365 can vary based on the modules selected and the complexity of customisations required. For small businesses, initial deployment can be achieved within a few weeks, especially when leveraging Microsoft’s FastTrack program or working with certified partners.
Customisation capabilities include:
Dynamics 365 offers modular pricing, enabling businesses to select and pay for only the applications they need:
Additional modules like Marketing, Field Service and Project Operations are available at varying prices. A 30-day free trial is also offered for businesses to evaluate the platform.
Key features of Dynamics 365 include:
Dynamics 365 offers a user-friendly interface, especially for those familiar with Microsoft products. The mobile app, available on iOS and Android, provides real-time data access, offline capabilities, task management and voice command support.
Microsoft provides a tiered support structure:
Additionally, extensive documentation, training modules and a network of certified partners are available to assist with implementation and ongoing usage.
Microsoft Dynamics 365 is a powerful CRM for small businesses seeking deep integration with Microsoft tools and advanced customisation options. While it may require a steeper learning curve and a higher investment, the platform’s scalability and comprehensive features make it a worthy consideration for businesses aiming for long-term growth and efficiency.
Related Read: Role of CRM in Automating Sales & Customer Support for SMBs
Salesforce is one of the most popular and widely used CRM platforms globally. It’s known for its advanced customisation options, scalability and extensive feature set that covers everything from sales to marketing and customer support.
For small businesses, Salesforce offers a streamlined solution called the Starter Suite, designed to help teams manage leads, track deals and engage with customers, all in one place.
Salesforce Starter Suite is built for fast setup. Most small businesses can get started within a few days, thanks to guided onboarding and pre-configured dashboards.
But if you want deeper customisation, like building workflows, adding custom fields or integrating third-party tools, it can take a couple of weeks, especially if you’re setting it up without technical help.
Customisation options include:
Salesforce offers multiple pricing plans for small businesses:
There’s also a 30-day free trial available so you can test it before committing.
Salesforce comes loaded with features like:
For small businesses, the Starter Suite covers all the basics needed for managing leads and closing deals.
Salesforce’s web interface is clean and professional, but because of the number of features, it can feel overwhelming at first, especially for smaller teams without CRM experience.
The Salesforce Mobile App, however, is simple to use.
You can:
Salesforce offers a range of customer support options:
For small businesses, the free resources and online community are usually enough to get started.
If you’re a small business planning for long-term growth and you want a CRM that can scale with you, Salesforce Starter Suite is a solid choice.
It’s powerful, highly customisable and packed with features, but it’s best suited for teams that are willing to invest time in learning and setting it up right.
SugarCRM is a robust CRM platform designed to provide businesses with a comprehensive view of their customer interactions. It’s known for its flexibility, allowing small businesses to tailor the system to their specific needs without extensive technical expertise.
SugarCRM offers a user-friendly setup process, with many configurations accessible through its intuitive interface. Small businesses can typically get started within a few days. The platform’s “Studio” feature enables users to:
SugarCRM offers several pricing tiers to accommodate varying business needs:
SugarCRM is equipped with a wide range of features to support small business operations:
SugarCRM’s interface is designed with user experience in mind, offering intuitive navigation and customisable dashboards. The mobile app ensures that users can access vital information, manage tasks and communicate with clients from anywhere, enhancing productivity for teams on the move.
SugarCRM provides comprehensive support options:
SugarCRM stands out as a versatile CRM for small businesses seeking a platform that can grow with them. Its robust customisation options and comprehensive feature set make it a strong contender for businesses aiming to enhance their customer relationship strategies.
Zendesk Sell is a modern, sales-focused CRM built for small businesses that want simplicity without sacrificing essential sales tracking features.
It’s designed to help teams manage leads, track deals and stay on top of customer conversations, all with a clean interface and strong mobile functionality.
Zendesk Sell is known for fast and hassle-free setup. If you’re a small business with a straightforward sales process, you can get up and running in just a few days.
When it comes to customisation: You won’t get enterprise-level flexibility, but for small teams, it’s more than enough.
Zendesk Sell offers three main paid plans:
There’s also a 14-day free trial, so you can test it before buying.
Zendesk Sell focuses on helping sales teams close deals faster.
Some key features include:
The web interface is simple, clean and sales-rep-friendly. Your team won’t need days of training to get started. The mobile app is one of its strongest points. Sales reps can:
Zendesk offers:
If you’re a small business that wants a simple, easy-to-use sales CRM with strong mobile features and tight customer support integration, Zendesk Sell is worth considering.
It’s not the cheapest CRM out there, but for teams that value usability and mobility, it delivers solid value.
Agile CRM is an all-in-one platform designed to streamline sales, marketing and customer service processes for small businesses. It offers a comprehensive suite of tools that integrate seamlessly to enhance efficiency and drive growth.
Agile CRM is known for its quick setup, often allowing businesses to get started within a day. The platform’s intuitive interface and drag-and-drop functionality make it accessible even for those without technical expertise.
Customisation options include: custom fields, deal tracks, campaign workflows and dashboard portlets.
Agile CRM offers a range of pricing plans to accommodate different business needs:
Agile CRM’s comprehensive feature set includes:
Agile CRM boasts a user-friendly interface with a minimal learning curve. The mobile app ensures that sales and support teams can access essential information, manage business processes and communicate with clients while on the move. Features like offline access and real-time notifications enhance productivity for remote teams.
Agile CRM offers various support options to assist users: knowledge base, email and chat support, phone support and a dedicated account manager to resolve queries and help businesses inboard their team into the CRM system.
Agile CRM is a versatile and cost-effective solution for small businesses seeking to integrate their sales, marketing and customer service efforts.
Its comprehensive feature set, combined with user-friendly design and scalable pricing, makes it a strong contender for businesses aiming to enhance customer relationships and drive growth.
Nimble is a relationship-focused CRM built for small businesses that rely heavily on personal connections, networking and referrals to drive sales.
Unlike complex, enterprise-level CRMs, Nimble keeps things light, simple and geared towards managing conversations and building rapport.
If you want a CRM that’s quick to set up, Nimble won’t disappoint. You can get started within a day, even if you’re not tech-savvy.
Customisation is decent for small business needs, especially if your primary focus is contact management and outreach tracking.
You can:
However, if you need deep workflow automation or heavy process customisation, Nimble may feel limited compared to other tools on this list.
Nimble keeps its pricing simple with just one main plan:
They also offer paid add-ons for extra contacts, storage and advanced email marketing. A 14-day free trial is available.
Nimble focuses on helping you manage and nurture customer relationships, not on complex sales automation.
Here’s what you get:
The tool is built for businesses that want to stay organised and personalise every outreach.
Nimble’s biggest strength? Simplicity. The web interface is clean and beginner-friendly.
The mobile app gives your sales team access to:
Nimble offers: email support for all users
While there’s no phone support or 24/7 chat, the available resources are more than enough for small teams managing basic CRM tasks.
If you’re a small business that values personal engagement and wants a lightweight, easy-to-use CRM for contact and relationship management, Nimble is a great choice.
It won’t replace a full-scale sales automation tool, but for outreach-focused teams who live inside their inbox and LinkedIn, Nimble gets the job done.
So now that we’ve discussed some of the best CRM software for small businesses, it’s your chance to make the move!
Remember, choosing the best CRM for small business can make all the difference in how effectively you can manage your customer interactions and boost your team’s productivity.
We recommend trying Telecrm. With a comprehensive list of customisations, robust customer support, dynamic mobile app for both Android and iOS, it handles all major CRM functionalities and provides most features that a small business is looking for in a CRM software to manage customer relationships.
What’s good is you get all of this at an unmatchable price. Book a free demo today!
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