You’ve probably seen that little blue tick next to some business names on WhatsApp. It’s subtle but says a lot. It tells people the business is verified by WhatsApp — real, official and trusted. For customers, it’s a sign that they’re not talking to a fake account. For you, it’s a credibility boost that builds trust from the first message.
If you’re wondering how to get that blue tick for your own business, the answer isn’t as simple as just applying. You need to meet certain requirements, follow the right steps and sometimes fix things if your request gets rejected. And no, just being active on WhatsApp isn’t enough.
In this blog, we’ll break it all down. You’ll learn what the blue tick means, how to check if you’re eligible, the steps to apply and how to improve your chances of getting approved.
The blue tick on WhatsApp shows that your business has been officially verified by WhatsApp. It means WhatsApp has confirmed that the business account really belongs to the brand it claims to represent.
You’ll usually see the blue tick next to the business name at the top of the chat. It also appears in the business profile, just like verified badges on Instagram or Facebook.
Fun fact: Originally, it was WhatsApp green tick, but they quietly switched to a blue tick to align with Meta’s broader verified branding system, the same one used across Facebook and Instagram.
So if you’re wondering where the green went, it’s now blue, but the trust signal it sends remains just as strong.
But this tick isn’t given to just any business. It’s only for selected accounts that meet strict criteria, like having the WhatsApp Business API, a verified Facebook Business Manager and a strong online presence. We’ll get into all that shortly.
In simple terms, the blue tick tells your customers: “This is a genuine business.” No shady lookalikes, no fake numbers. Just your brand, trusted and verified.
Meta has classified WhatsApp Business accounts into two categories, namely:
Aspect | WhatsApp Business Account | Official WhatsApp Business Account |
Definition | A regular business profile is created using the free WhatsApp Business app or WhatsApp API. | A verified business account is approved by WhatsApp and marked with a blue tick badge. |
Blue tick badge | Not available | Visible next to your business name |
Account type | Business Account (default status) | Official Business Account (OBA) |
Key feature | Access to business tools like quick replies, labels and automated messages. | Business names are always visible in chats, even if your number isn’t saved. |
Display name visibility | Only if a user saves your number | Always visible to users |
App or API access | Available via the free WhatsApp Business app or API | Only via WhatsApp Business API |
Meta Business Manager verification | Optional (for app users); mandatory for API | Mandatory |
Pro Tip: If you are interested and want to know more details about different WhatsApp applications and their use cases, please read our Types of WhatsApp blog.
Verified identity – WhatsApp confirms your business is genuine and authorised.
Instant trust – Customers recognise you as a credible brand from the first message.
Always visible name – Your business name appears even if the number isn’t saved.
Spam protection – Reduces chances of being blocked or reported as spam.
Now that you have the prerequisites sorted, let’s move on to the blue tick verification process. Applying for the coveted badge involves just one process, but you can approach it in two different ways.
In this approach, you can apply for the blue tick yourself. Once you know that you meet the prerequisites, simply follow these steps:
1. Head to the WhatsApp Business Manager and select the phone number you want to get verified.
2. In the ‘Overview’ tab, click on ‘Profile’ and click on the Submit Request button.
3. You’ll see the WhatsApp blue tick application form with your business website details already populated in the form. All you need to do is add details like:
4. Once you have entered all the requested details, click on Submit. Congrats! Your request for a blue tick verification badge has now been submitted to Meta for approval. (The application takes about 2-7 business days to process.)
5. If your details are correct and Meta approves your request, you’ll see the blue tick against your phone number in the overview section of WhatsApp Business Manager, implying that your account is now an official business account.
This approach works best when you know your business meets all the prerequisites. In case you think this is tricky, then you should go with the second approach: applying for the WhatsApp blue tick through a BSP.
First, you need to select a BSP (business service provider) that best suits your business needs. BSPs are companies approved by WhatsApp to help businesses integrate the WhatsApp Business API and offer additional services.
Work with your chosen BSP to sign up for WhatsApp Business API. It will guide you through the setup process, which includes verifying your business information.
Once your WhatsApp Business API account is active, you can request blue tick verification directly through your BSP. Provide it with all the necessary information and documents needed for the verification.
Your BSP will then submit your verification request to WhatsApp. It might handle some of the communication and follow-up on your behalf, making the process smoother.
Just like with the Meta Business Manager route, you will need to wait for the WhatsApp team to review and approve your application. Your BSP will keep you updated on the status.
Regardless of the method you choose, getting the blue tick verification is about proving your business’s legitimacy and standing out on WhatsApp. Make sure the information you provide is accurate and adequate to increase your chances of approval.
Also Read: WhatsApp Business API follows a conversation-based pricing model. To know more about BSPs and how pricing functions, read: WhatsApp Business API Pricing
Not every business can get the WhatsApp business blue tick. WhatsApp has a strict process to make sure only genuine, credible and trusted businesses are verified. Before you apply, make sure you meet the following conditions.
If you’re applying through the free method, you need to be using the WhatsApp Business API. That means your account should be set up through an official cloud API provider like Telecrm, WATI, Gupshup or others.
If you’re applying through the new Meta Verified route (a paid subscription), your account can be on the regular WhatsApp Business App — but it must still follow Meta’s requirements, like profile completeness and Facebook page verification.
WhatsApp is owned by Meta, so they check all your business details through Facebook Business Manager. If your Meta account isn’t verified, your WhatsApp verification request won’t even be considered.
To get verified by Meta, you must:
WhatsApp only gives the blue tick to businesses that have some public presence. This means your business should be recognisable, visible online and trusted.
WhatsApp looks for signs like:
WhatsApp has strict policies about what kind of businesses can get verified. If you’re in one of these restricted industries, your application will be automatically rejected, no matter how big or well-known your brand is.
Restricted categories include:
WhatsApp will also check whether your account has a clean history. If you’ve previously sent spam, been flagged for misuse or violated WhatsApp’s commerce policy, it could hurt your chances.
To stay eligible:
If you’re already using the WhatsApp API and have met the eligibility criteria, getting the verified tick unlocks more than just trust; it strengthens your entire communication strategy across Meta’s platforms. Here are some benefits most businesses overlook:
Businesses verified on WhatsApp often enjoy better deliverability and higher messaging limits, especially when scaling outreach. This is because the platform sees verified accounts as more stable and trustworthy, allowing for smoother API access and uninterrupted campaign execution.
In competitive markets, especially where small businesses are trying to stand out, the blue tick reinforces your brand’s credibility. It adds legitimacy to your display name approval, makes your communications feel official and reinforces a consistent brand identity across every customer touchpoint.
One of the underrated perks of verification is impersonation protection. With so many fake WhatsApp accounts and scams going around, being officially verified makes it easier for customers to recognise the real you and harder for fraudsters to misuse your brand’s name. As an additional layer of protection, individuals can use a free scam detector to check suspicious links or accounts before engaging with them.
If you’re using WhatsApp API through a paid subscription or running Click-to-WhatsApp ads, the verified badge improves ad response. It tells more customers that your account is real, encouraging higher engagement and reply rates in both cold and warm conversations.
When you’re verified, BSPs (Business Solution Providers) tend to prioritise your tickets and offer better support, especially if any issues arise during account setup, submitted document review or payment method errors during onboarding.
The verification process is tied to your Meta Business Manager, so once you’re approved, the verified status enhances trust across Meta’s platforms like Facebook and Instagram. This consistent presence helps in unified marketing and sales funnels.
Related read: WhatsApp marketing
Getting the coveted blue tick badge takes more than just filling out a form. Even legitimate businesses can get rejected if they skip key steps in the blue tick application process. Here’s how to increase your chances of approval:
Before you apply, your Meta Business Manager must be fully verified. That means submitting correct business documents, a valid phone number and linking a clear business profile with your website and contact details as mentioned above
The WhatsApp display name should exactly match your website, email domain and other WhatsApp links. Avoid nicknames or partial names, as they’re often rejected.
You’re more likely to get verified if your business has visibility on reputable news outlets, directories or social media. This helps WhatsApp confirm you’re a verified business, not a fake account.
Businesses dealing with gambling, adult content or crypto are typically ineligible. WhatsApp may also reject applications from industries it deems unsafe for its messaging platform.
You must apply through a registered API provider (Business Solution Provider), with working API access in place. Using the on-premises API or third-party tools incorrectly can lead to delays or rejection.
Make sure your physical address, business name and contact number are identical across all platforms. If your WhatsApp phone number isn’t active or properly linked, your application might be flagged.
If your WhatsApp campaigns are new or you haven’t sent any business-initiated messages, your account might not yet be eligible. Build conversation history first; even a few WhatsApp conversations with customers can help.
Bonus Tip: If you still get rejected, wait up to three weeks before reapplying. For complex cases, you may need to contact support or your API provider for more help.
In 2025, with more businesses going digital and competition heating up, getting that WhatsApp blue tick badge isn’t just nice to have; it’s a strategic advantage.
Whether you’re a startup looking to stand out or a growing business scaling your WhatsApp API access, the blue tick sends a strong message:
“We’re real. We’re reliable. And we’re here to serve you.”
And when paired with a robust WhatsApp CRM, it becomes even more powerful — helping you track conversations, automate follow-ups and turn WhatsApp into a complete sales and support channel.
So if you’re ready to have better engagement, higher conversions and stronger credibility, it’s time to apply for the WhatsApp blue tick.
At Telecrm, we help you every step of the way, from API onboarding to display name approval, documentation and submission.
Reach out to us today and let’s get your business officially verified on WhatsApp.
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© Copyright 2025 Telecrm.in - All Rights Reserved • Privacy Policy • T&C